In a digital world where convenience, speed, and round-the-clock service matter more than ever, PayVert is proud to announce the launch of its 24/7 customer support system, powered by AI technology.
As a fast growing platform trusted by users across Ghana, Nigeria, and beyond for money transfers, bill payments, and digital services, we understand that timely assistance is essential. This exciting upgrade is designed to give you instant help—anytime you need it.
WHY 24/7 SUPPORT MATTERS
Life doesn’t wait for business hours, and neither should your access to help. Whether you’re sending money at midnight, topping up your wallet early in the morning, or paying for DStv or Starlink during the weekend, support should always be one click away.
With PayVert’s new 24/7 support system, powered by artificial intelligence, our users can now enjoy:
Instant responses to frequently asked questions
24-hour access to basic account support
Round-the-clock human backup for urgent issues
This marks a significant step toward our mission to deliver fast, secure, and accessible services—anywhere, anytime.
SMARTER SUPPORT WITH AI TECHNOLOGY
At the core of our enhanced service is an intelligent AI-powered assistant designed to respond to your most common questions and help guide you through everyday tasks, such as:
Sending or receiving money
Funding your PayVert wallet
Paying for DStv or Starlink subscriptions
Purchasing gift cards
Verifying your account
Checking exchange rates
Navigating the PayVert platform
For more complex matters, our dedicated customer service agents are available 24/7 to provide live, personalized support.
NOTE: PENDING ORDERS REQUIRE HUMAN ASSISTANCE.
While our AI assistant is fast and reliable, it cannot process or resolve pending transaction issues.
If you’ve placed an order and it remains pending for more than 10–20 minutes, especially if it involves a debit from your wallet or bank, please contact our human support team directly.
Customer Support Lines:
Ghana: +233 500 330 995
Nigeria: +234 808 701 0523
Email Support:
Please avoid placing the same order multiple times. Doing so may result in duplicate charges or delays in processing.
Stay Connected!
For additional support resources, visit our Help Center or reach out via Live Chat on our website.
The PayVert Promise!
At PayVert, we are continuously innovating to provide secure, convenient, and user-friendly solutions for financial services and digital payments. Our new 24/7 AI-powered support is another step in our ongoing commitment to serving you better.
We’re here for you anytime, anywhere.